What really slows a file? A 2-minute conveyancer survey

Thank you — seriously. 🙏

Tools for this process keep getting built without asking the people who run it — we'd rather not make that mistake. Your answers directly shape what we build, and if you left your email, the results summary lands with you first.

One favour: know conveyancers at other firms — old colleagues, the usual faces on the other side of your files? Send them this. The more of the profession answers, the more useful the results are for everyone.

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housepingHP

Since you're here: we're building the platform where the seller's pack starts at listing, buyers arrive verified, and everyone works from one live timeline — files that arrive ready, not in bits. We're picking a small founding group of conveyancing firms for the pilot. Curious? houseping.co.uk — or leave your email above and mention it.

What really slows a conveyancing file? You'd know better than anyone.

1. Your role

2. Active files per fee earner right now, roughly

3. Typical instruction to exchange on your files

4. The top THREE things that actually slow your files

5. "Most of the delay on my files is waiting on other people, not work sitting on my desk"

6. Hours a week your team loses to "any update?" calls and emails

7. Share of your files that abort before exchange

8. If every sale arrived with the seller's pack done at listing — ID verified, title pulled, searches ordered, protocol forms complete — what happens to your exchange times?

9. Structured digital data from the other side — instead of PDFs, post and scanned forms — would speed things up:

10. One live milestone timeline that both firms, the agent, the lender and the clients can all see — what does that do to the update-call burden?

Nearly done all optional